Terms and Conditions

(Adelaide Suits Direct and ASD means Designer Suits Direct Pty Ltd ABN 141 709 408)

Delivery Policy

After ordering online, you will receive an email confirmation containing your order details (if you provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 3 working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at info@adelaidesuitsdirect.com.au.

Pricing and GST

All prices featured on our website are listed in Australian Dollars ($) and include GST. GST is subject to change; Adelaide Suits Direct customers will not be informed if such change occurs.

All prices are subject to change.

Refunds and Returns

If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at info@adelaidesuitsdirect.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been opened, damaged after delivery, or if any attempt has been made to alter the product or the product has been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.

Security Policy

(Adelaide Suits Direct and ASD means Designer Suits Direct Pty Ltd ABN 141 709 408)

Direct Packing Supplies uses the Westpac’s PayWay Payment Gateway for its online credit card transactions. Westpac’s PayWay processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the gateway are secured payments. Payments are fully automated with an immediate response. Westpac’s PayWay Your complete credit card number cannot be viewed by Adelaide Suits Direct or any outside party. All transactions are performed under 128 Bit SSL Certificate. All transaction data is encrypted for storage within Westpac’s PayWay bank-grade data centre, further protecting your credit card data. Westpac’s PayWay is an authorised third party processor for all the major Australian banks. Westpac’s PayWay at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Direct Packing Supplies.